Inside the Industry
The MRP corporate welfare system
Since the early 1900's anti-trust laws have
maintained a wall of separation between
manufacturer/supplier, retail store and the
consumer. Whether regulating toothpaste from Crest,
Big Macs from McDonalds, or gas from an Exxon
station, the Sherman Act, Clayton Act, Robinson-Patman
Act and the Federal Trade Commission Act were created to protect consumers from companies intent
on controlling distribution, prices or competition.
Time has proven the wisdom of these laws.
Competition makes companies lean and focused, and
weeds out the inefficient and weak. Certainly there
is a sense of loss when the local drugstore or
corner hardware store is forced out of business;
but rhetoric and sentimentality aside-
inflexibility, inefficiency or complacency are
usually what brings them down, not the Wal-Mart that moves into town.
Considering the time in history and the infancy of
mass retail science, anti-trust laws were critical
to the growth of brand names and product integrity.
They made Johnson & Johnson synonymous with quality
and helped Kresge put a Kmart in every county, but
they also enabled the proliferation of corner
drugstores and the neighborhood hardware store.
Although anti-trust laws are strict, they were not
intended to put unreasonable restraints on trade;
only restraints dealing with monopolies and
agreements between competing or colluding parties.
Which is why the Supreme Court clarified in 1919,
that under certain guidelines, individual firms
have a right to choose who they deal with, and on
what terms. According to their ruling, a
manufacturer may refuse to deal with a specific
store, withhold product, or set a suggested retail
price and not be in violation of anti-trust laws.
It is on this doctrine that many manufacturers of
high-end furniture have blocked consumers out of
their market through MRP (minimum retail price) and
Draconian distribution policies. But building a
marketing strategy today around anti-trust doctrine
is very tricky, and companies venturing down this
path should retain good counsel. Courts have held
that beyond the announcement of an MRP further communication on the matter
between dealer and manufacturer, including
conditional threats of termination, negotiations,
ongoing discussions about resale prices, and even
discriminate enforcement could be enough to allow a
jury to find that an agreement between parties exists.
Manufacturers argue that they do not force anyone
to charge MRP. If they write their policy correctly
that will be technically true. One recent example
I found was carefully worded: "...as a manufacturer and
distributor of high-end furniture, we believe our
furniture should be sold at fair prices that
reflect the high quality of our products and allow
our dealers to provide above-average service that
reflects the value of our standards. Therefore, any
dealer is free to charge a consumer any amount they
want for our products. However, we have instituted
a minimum retail price that a dealer may charge for
our products and any dealer that charges less than
those amounts will be terminated." That's a classic
Catch-22. Charge any price you want, but if it's
not our price, you'll be terminated.
One would have to be incredibly naive to
believe that MRP's in the furniture industry have
anything to do with protecting product and brand
name integrity. If those were truly a manufacturer's primary
concerns, they would put the energy and resources they
expend on controlling distribution - an area where
they have little competency - into an area that is
supposed to be their expertise... shipping quality,
undamaged merchandise. Then dealers wouldn't need full-time
repairmen to deluxe new furniture before it goes on
the showroom floor.
Just once, it would be refreshing if someone had
the honesty to come out and say that their
corporate mission, even if it drives them out of
business, is to eliminate the "North Carolina"
problem. A red herring which has paralyzed this industry for nearly two decades and
provided a convenient scapegoat for every dealer, manufacturer or sales rep who felt like they
were losing market share.
The unwitting dupe in this power struggle is the
retailer standing on the sideline cheering the
manufacturer on while eagerly embracing their
corporate welfare. These are the ones who whined
tirelessly throughout the 90's for manufacturers to
"do something" about the North Carolina
discounters.
The new millennium is here and retailers are
getting their wish. Manufacturers "did something"
about the North Carolina problem. They went into
competition against them. So now instead of
competing against North Carolina discounters,
retailers will eventually have to go head-to-head
with the very manufacturers they thought would
protect them.
Over the years the manufacturers have been quietly
learning the retailer's trade, acquiring talent,
building consumer base, buying, acquiring or
shutting down competition. MRP was only the first
step. Whether stated publicly or whispered behind
closed doors, the top conglomerates are mapping a
path to indigenous existence with "total vertical"
their final destination. "We make it, we sell it."
The wall of separation between retailer and
manufacturer is crumbling and only time will tell
the full effect. Whether today's manufacturers
become tomorrow's Ethan Allen, or just privately
owned franchises doesn't matter. The important
thing is that they will survive at any cost. Many
of the retailers who bought them time won't. Well,
as the Israelites in the Old Testament found out
when they asked for a king, "Be careful what you
ask for, you just might get it."